Water Damage Restoration

water damage restorationAt TEAM Highland, we strive to be your relief when dealing with all that comes with water damage restoration in the Southeastern region. Damage to your home or business can be exasperating, but we are here to walk you through the process and restore your property back to its pre-water loss condition. We provide water damage restoration in the Fayetteville, Wilmington and Jacksonville, NC areas.


Why Choose Us?

When looking for a company to repair your water damage in Fayetteville NC and the surrounding areas, look no further than TEAM Highland. Not only are we equipped with the tools and certifications to handle any job, large or small, but we are a family-owned business known for our superior customer service and communication. We put forth additional effort to ensure that everyone involved in this process is on the same page, and our overall goal is to restore the comfort to our customer’s home or business. The owners of our company have walked a mile in your shoes. They experienced firsthand what it is like to have a fire, and resulting water damage, in their home when they were teenagers. As a result, that compassion and understanding is a component of all TEAM Highland employees.


What is the Process?

Every water loss is unique and needs to be handled in its own manner. Depending on the size, type of loss, and the contamination of the water we will determine a specific solution to insure that things are handled right the first time. Even though every loss is different the standard process usually remains the same.

  1. Emergency Contact/ Filing an insurance claim
  2. Damage inspection and assessment
  3. Water Extraction/ Remediation
  4. Drying and Dehumidification Process
  5. Restoration and Repair


In most cases, you will need to file an insurance claim before we begin the water damage restoration process. Our goal is to have our estimator meet with your insurance adjuster on site to get an idea of the project scope. We also strive to have an estimate back as soon as possible to prevent any hold on restoring your property. However, prior to meeting with your insurance company, we will begin the demolition process by removing wet items (i.e. drywall, carpet, etc.) and initiate the drying process with our industrial-quality fans and dehumidifiers to prepare for the restoration of the structure. In extreme situations, we will also prevent damage to your personal items by boxing them up and moving them to our contents warehouse to be stored until completion of the project.

If you suspect your home or business has a mold issue, or if you want to use TEAM Highland for water damage restoration in the Fayetteville, Wilmington and Jacksonville NC & Southeastern areas, please call (910) 485-6738


24 Hour Line: (910) 485-6738 Fax: (910) 485-2469 Email: office@teamhighland.com
1409 Clinton Rd. Fayetteville, NC 28312 | (910) 485-6738
3302 Kitty Hawk Rd. Suite 100 Wilmington, NC 28405 | (910) 477-6186
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